Quick Answers

Our products are ONLY available on our website and Amazon Shop. We are unable to assist with any issues regarding orders placed on other websites.

Our new arrivals are now available, and we’ll be restocking more on July 9th.

Our system applies free shipping based on the total after any discounts are applied. If a discount code brings the total below the free shipping threshold, the order no longer qualifies for free shipping.

We work with a third-party fulfillment center that processes orders quickly to ensure speedy delivery. If you need to modify the shipping address please email us at hello@molekaus.com as soon as possible. While we'll do our best to accommodate your request, please note that once an order has been processed, we're unable to make any changes.

Shipping typically takes 2-5 business days from the date the package is received by the postal carrier. You will receive an email with tracking information as soon as your order ships.

Enjoy Free Shipping on all orders over $70. For orders under $70, a flat rate of $6.59 applies.

Molekaus does not currently offer expedited shipping. All orders are shipped via our standard delivery method to ensure a smooth and reliable process.

You will receive an email with tracking information once your order ships. Please refer to your tracking numberfor the most up-to-date information. The carrier does not provide us with different information than they provide you with the tracking number.

We work with a third-party fulfillment center that processes orders quickly to ensure speedy delivery. If you needto modify an existing order, please email us at hello@molekaus.com as soon as possible. While we'll do our bestto accommodate your request, please note that once an order has been processed, we're unable to make anychanges.

Thanks for your purchase! Unfortunately we aren't able to add discount codes after a purchase has been placed, but feel free to use it on your next order.

We recommend waiting at least 3 business days after receiving the delivery confirmation email to allow time foryour package to arrive, as the emails occasionally get sent out prematurely. If you haven't received your order after this period, please reach out to us at hello@molekaus.com, and we'll assist you as soon as possible.

We work with a third-party fulfillment center that processes orders quickly to ensure speedy delivery. Ifyou needto modify the shipping address please email us at hello@molekaus.com as soon as possible. While we'll do ourbest to accommodate your request, please note that once an order has been processed, we're unable to make
any changes.

Absolutely. Every piece in our collection is thoughtfully packaged in a signature presentation box, designed specifically to make gifting effortless and memorable.